Sympl allows users to create Custom Channels to manage additional booking sources that are not directly integrated via API or iCal. This feature enables users to track and organize reservations from external platforms, direct bookings, or any other custom sources within the system. Creating a Custom Channel is a straightforward process that helps ensure all bookings are properly categorized and managed within Sympl.
Users can create a Custom Channel by first going into Channels

Next, click on the drop down button on the right of the “Add Channel” button then on the “Add Custom Channel” option.

A popup will be displayed allowing you to search for or add a new custom channel.

After clicking the Add Custom Channel option, you will be able to add a Channel Name and description. You can also upload a logo for the channel if you wish.

The added Custom Channel will appear on the left side under Custom Channels.

These custom channels will appear in all modules in the Source drop down list. One example is given below:
