Creating an API connection to your Agoda account in Sympl is a two-part process:
In Agoda
Go to your Agoda Account and click "More" button in front of your Listing.
Now click on "Connectivity Settings" option as mentioned in below screenshot
Now select "Tokeet" as Channel Manager as mentioned in below screenshot.
In Sympl
Access the Channels Module
Navigate to the Channels module from the top menu bar.
In the Channels List view, click the + Add Channel button.
This will open the Channels Overlay, where you can select Agoda and click Connect or the + icon.
If you're connecting your first account, you'll see the Connect button, if you have accounts already connected, then you'll see the + icon.
Complete the Connection Wizard
> Once you click the button, it will open the Connection Wizard page.
> Follow the steps in the wizard and enter your Agoda Property ID.
Click Connect, and Sympl will import all rooms under this Property ID.
Link Rentals
Click into each imported room and link it to the corresponding Sympl Rental. Click Next.
Import Bookings
On the Import Bookings step, click Import to sync your Agoda calendar with Sympl.
Push Availability
This step updates Agoda with your Sympl calendar availability.
Push Rates
If you have not yet created rates for the linked rental, click on Add Standard Rate or Add Dynamic Rate to do so. If you already have rates or the rental, click Next.
Click Push Rates to send the rates in Sympl to your Agoda property
This requires choosing the Sympl Rate category and Agoda Rate category that you want synced.
If your account details are correct, you will be connected and ready to work with your Agoda listings in Sympl.
Your Agoda connection is now active! Repeat this process for each Agoda connection you need to establish.
Messaging Agoda Guests from Sympl
Once your connection is complete, you must request Agoda to send reservation details, including guest information. Without this, messages sent from Sympl will not reach your guests.
Log in to the Agoda Extranet.
Contact Agoda support via Live Chat or the Help Center widget.
Request that Agoda send guest information with reservations to your channel manager.
Agoda’s support team will confirm once the setting is updated.
Due to security protocols, Agoda does not allow users to include the guest's phone number directly in the confirmation email. For any direct communication, you may contact the guest through the Agoda Homes messaging system.
How to Disconnect from Agoda
Navigate to the Channels section in Sympl.
Click Agoda in the left navigation panel.
Click the Disconnect button.
Enter the Accommodation ID you wish to disconnect.
The disconnection process is now complete.