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Channel Manager / API Connections / Rentals United / Connecting Rentals United to Sympl /
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Connecting Rentals United to Sympl

The Rentals United API integration allows property managers to push their Sympl rentals directly to Rentals United’s search engine without needing to list them on the channel first. Follow the steps below to set up your connection.

Listing Content Requirements

Before connecting, ensure that your rental meets the following Rentals United requirements:

✅ Rental Size: Must be at least 1
✅ Rental Type: Must be defined
✅ Rental Bedrooms: Must be at least 1
✅ Rental Locale: Must be defined
✅ Rental Description: Must be between 20 and 40,000 characters
✅ Rental Display Name: Must be between 8 and 300 characters
✅ Rental Sleep Max: Must be at least 1
✅ Rental Base Rate: Must be defined
✅ Photos: At least 10 (minimum resolution: 1024x683 px)
✅ Rental Amenities: At least 5 required
✅ Rental Rooms: Must be defined

How to Connect to Rentals United

1️⃣ Access the Channels Module

  • Navigate to the Channels module from the top menu bar.

  • Click the + Add Channel button.

2️⃣ Select Rentals United

  • In the Channels Overlay, select Rentals United.

  • Click Connect (or + if an existing connection is present).

3️⃣ Enter Your Rentals United Credentials

  • Input your Rentals United credentials.

  • Click Continue.

4️⃣ Ensure Listings Meet Requirements

  • On the rental selection page, listings not meeting requirements will be highlighted in red.

  • Click the arrow or FIX button to view missing details.

  • Click Fix it to update the necessary information.

5️⃣ Finalize the Connection

  • Once your rental meets all requirements, click Create under the Action column.

  • Adjust any listing settings, then click Create again.

✅ Done! Your Sympl rentals are now connected to Rentals United! 🎉

Your Rentals United existing listings will not be synced inside Sympl. Import works from Sympl to Rentals United only.

How to Disconnect from Rentals United

If you need to remove your connection:

  1. Go to the Channels section in Sympl.

  2. Click on Rentals United in the left navigation panel.

  3. Click on the Getting Started tab

  4. Click Disconnect.

  5. Enter the Accommodation ID to disconnect the rental.

That’s it! Your Rentals United connection has been removed.

Important Notes

  • Booking Fee Options:

    • The only supported additional options are Channel and Taxable.

  • Additional Guest Fees:

    • Rentals United adds guest fees to the base charge, meaning they are not sent separately in the price breakdown.

  • Booking Imports:

    • When using Import Bookings under Connection Details, only future bookings will be imported.


FAQs

Why aren’t my pushed amenities displaying in the listing details?

Rentals United only displays a limited set of amenities in the user interface. However, all amenities are still sent to Sales Channels—even if they aren’t visible in the listing details.

Can users import bookings from their existing listings on Rentals United, or only from the listings created using Sympl rentals?

No, You cannot import existing Rentals United listing or existing Rentals United listings data from RU to Sympl. It works for created listings synced via Sympl only.

After a successfull connection between Rentals United and Sympl, What happens if the user already has matching listings in their Rentals United account? Will those be linked to the rentals in Sympl, or will they be duplicated?

They will be duplicated inside Rentals United instead of connecting with existing Rentals United listings.

In this section, we simply present the most important ones.

As always, please contact us with questions any time.  We're happy to help.
How did we do? Thank you! We appreciate your feedback.
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