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Channel Manager / API Connections / Google Vacation Rentals / Google Vacation Rentals FAQs /
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Google Vacation Rentals FAQs

Google Vacation Rentals (GVR) offers a powerful platform to showcase your vacation rental properties to a global audience. By connecting your listings to GVR, you can enhance your property's visibility in Google search results and allow potential guests to easily book their stay through a seamless booking process.

This guide outlines the key requirements for setting up your listing on GVR, along with frequently asked questions to help you navigate the connection process. From listing content requirements to understanding cancellation policies, this information will ensure that your vacation rental is properly connected and ready to be discovered by travelers.

Listing Content Requirements

  • Display Name: Required

  • Sleep Max: Must not exceed 30

  • Bedrooms: At least 1

  • Phone: Defined

  • Address: Defined

  • Description: Defined

  • Location: Defined

  • Base Rate: Defined

  • Check-in/out Time: Defined

  • Photos: Minimum 8 photos (at least 1 per room), resolution of 1024x683 px or higher recommended at 2048x1366 px (Check Google’s Photo recommendations and best practices)

  • Website: Must be published, accessible, and have a favicon (at least 72x72 px, PNG, transparent or non-white background, no alcohol/violence/sexual content). Must match the favicon or artwork on the advertiser’s final URL

FAQs

  1. What is Google Vacation Rentals?

    • A search engine feature from Google that aggregates vacation rental listings from various sources, including property management companies, online travel agencies, and individual homeowners, and displays them in Google search results.

      With Google Vacation Rentals, users can easily search for vacation properties by location, travel dates, price, number of bedrooms, amenities, and more. They can browse photos, read reviews, and compare prices from multiple sources—all in one place. Once they find a property that meets their needs, they can click through to the booking site to finalize their reservation.

  2. Is there a minimum number of rentals to connect?

    • No, you can list even one rental.

  3. When will my property appear on GVR?

    • Properties should appear within 24 to 48 hours after connecting and verification. However, the timeline may vary depending on factors such as the completeness and accuracy of your listing details, as well as Google's verification process.

      Our team is continuously working to enhance the GVR experience by developing new features that simplify listing management. One upcoming feature will allow users to view their property's review status directly within the listing interface. This added transparency will help you track the progress of your listing’s approval process in real time. Once launched, you’ll be able to monitor your GVR listing review status seamlessly from your Sympl account.

  4. How do I find my property on GVR?

    • Search for your rental location using Google and use filters to find your property.

  5. How often will my calendars be refreshed?

    • Calendars are refreshed in real-time via the API.

  6. Commission on bookings?

    • Google does not charge any commission. They redirect guests to the rental website, where payment is handled by the platform (Webready or Sympl).

  7. What do I need to do to view landing pages?

    Once the website is published, listings will be reviewed by the GVR team and made live on Google.

  8. What will users have to do to see error fixes on the GVR connection page?

    • Users have to publish the website again. Without publishing the website, errors won’t be seen as fixed.

  9. How are guest payments managed?

    • Payments are handled on the linked website (Webready or Sympl).

  10. Can Channel Adjustments be made for GVR?

    • No, adjustments are made on the linked websites (Webready or Sympl), not for GVR.

Cancellation Policies

  • No Refund: No refund for any reason or timeframe.

  • Strict: Full refund if canceled at least 60 days before the start of the stay.

  • Firm: Full refund if canceled 60 days before the stay, 50% refund if canceled 30 days before.

  • Moderate: Full refund if canceled 30 days before the stay, 50% refund if canceled 14 days before.

  • Relaxed: Full refund if canceled 14 days before the stay, 50% refund if canceled 7 days before.

Linking Landing Page

  • Listings must have a linked website (Sympl or Webready) for booking. The website is called the landing page in GVR. After review by the GVR team, the property will be live on Google and available for booking.

For detailed steps to connect, refer to this guide.

Let us know if you have any further questions by reaching out to us at support@tokeet.com.
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