How to access Smart Devices?
You can access Smart Devices from the top menu by selecting More, as shown below:
Smart Device Connection process
Click the Add Provider button, as shown in the screenshot below.
An overlay will open prompting you to subscribe. Click the Subscribe button to activate your Smart Devices subscription in your Sympl account.
You'll then be asked to Confirm the activation.
Once the subscription is successfully activated, click the Add Provider button again.
A pop-up will appear asking you to agree to the terms and conditions. Select the checkbox and click the Sign button.
The agreement window will appear with options to add your signature. Click on the Customer section, enter your signature, and then click the green SIGN IT button at the top right of the screen.
A success message will appear, indicating that the agreement has been signed successfully and you can now connect your device.
Once the agreement is signed, click the Add Provider button again.
A pop-up will appear. Click the Continue button.
The next screen will display a list of available devices for configuration.
Choose your desired device. In this example, we will select “Yale.”
For this brand, you'll then be prompted to log in:
For some devices you may need to select the device region and Agree button to the connection.
Once the connection is complete, a success message will appear.
You have now successfully connected your device to Sympl. You can set up devices from other brands in a similar manner.
Your connected devices will be visible in the Devices list view, as shown below.
The next step is to link the device to a rental.
Click the actions icon then the Link Rental option to open a pop-up where you can select the rental name.
Once the rental is connected, click the New Access Code option, as shown below.
The Generate Access Code window will appear. Enter the Start and End dates/times. (The Inquiry field is optional, meaning you can create an access code without linking it to an inquiry.)
After filling in the required fields, click the Save button.
You will see a success message once the code has been generated. You can view the created code by clicking on any row, which will open the pop-up below.
In the screenshot above, you can see multiple options:
Code Logs
View code-related logs here, including when the code was used and any issues associated with it.
Edit Access Code
You can edit the access code using the edit icon. This allows you to update the inquiry, start/end dates, and times.
Delete Access Code
You can delete an access code using the delete icon if it is no longer valid or needed.
Search Filters
Use the search filters at the top of the page to find devices and rental-related details.
How to unlink a Rental?
You can unlink a rental from a smart device by clicking the Unlink option, as shown in the screenshot below.
Notifications & Linked/Unlinked Devices
The Notifications section displays all host-related notifications.
The Linked Devices section shows devices that are currently linked to rentals.
The Unlinked Devices section shows devices that are not linked to any rentals.
Devices Setup
You can find the Device Setup option under the Settings dropdown.
Once selected, the Devices Setup list view will load. This view displays all connected accounts in your Sympl account. The screenshot below shows connections to Igloohome, Yale Access, and Salto KS
Click the Connect a Device button.
An overlay will open to connect a smart device. For steps on connecting a device, refer to the Smart Devices section above.
How to Disconnect Devices?
Click the Disconnect option, as shown below:
