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User Settings & Logins

How Do I Add and Update Users?

Having a busy vacation rental operation means you're going to need some extra hands on deck - that's why Sympl is equipped to handle multiple users. If at any time you wish to add a new user to your…

Updated 3 years ago by Joel Bennett

How Do I Change My Password?

Keeping your account and data protected is our number one priority. In helping to ensure your account remains secure, it would be important to have a password that isn't predictable. Whenever there i…

Updated 3 years ago by Soyini Matthews

I forgot my password, what to do now?

Forgetting your password for any online account can sometimes be devastating. Have no fear, the steps below would direct you to reset this as needed. When resetting your password, ensure that you're…

Updated 3 years ago by Soyini Matthews

Restricting User Access

In Sympl, there may be confidential information that needs to be limited for a user role. The level of access can be predetermined by the user role assigned to a user login. With only two role types…

Updated 3 years ago by Soyini Matthews

Troubleshooting IP Blocked and Account Locked

With a sometimes busy schedule, it is always convenient to be able to work on the go in addition to working from home. While having the ability to be logged in to any device simultaneously can be ben…

Updated 3 years ago by Soyini Matthews

User Type and Permissions Overview

Sympl makes it managing user roles easy as there are only two user types: Administrators. House Staff. For instructions on how to create users please see the following article: How Do I Add and Updat…

Updated 3 years ago by Soyini Matthews

Where Can I Find My Sympl Account ID?

With the creation of each account in Sympl, there's a unique identification number that is generated. Though it may not be used within the daily operations of your vacation rental, it may become nece…

Updated 3 years ago by Soyini Matthews

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