Rates Management

Sympl Channel Adjustments

Channel adjustment helps in setting different rates across your connected channels using the "default" rate category in Sympl. This increases your efficiency in setting rates per channel without havi…

Updated 3 years ago by Soyini Matthews

Changing the Max Guests value on Booking.com

The maximum guests allowed per room is set on the Booking.com Room Details page and can be configured without first disconnecting from Sympl. However, it is important to note that your rate plan cann…

Updated 3 years ago by Joel Bennett

Changing the additional guest fee on Booking.com

A rate discrepancy on Booking.com is likely if the additional guest fee set for your rental's occupancy/per person pricing differs to what you're pushing from Sympl. To aid in making the necessary ad…

Updated 3 years ago by Soyini Matthews

Checking Rates for Accuracy

Rate management is significant to the survival of a property rental business. It is therefore important to verify that your channels are provided with accurate rate instructions for the rentals liste…

Updated 3 years ago by Soyini Matthews

How to Set Day-Specific Pricing

Setting unique rates for certain days within the week or on the weekends is possible through the Day-Specific rate function in Sympl. This setting would override the base or standard rate for the sam…

Updated 3 years ago by Soyini Matthews

My Rates are Too High on Booking.com

One of the more common scenarios for seeing a mismatch between the rates you push from Sympl and what appears on the Rates Calendar on admin.booking.com, is covered below. Please note that Sympl cann…

Updated 3 years ago by kanza

My Rates are Too Low on Booking.com

Updated 3 years ago by kanza

Pushing Rates to API Channels

In Sympl, changes in availability are instantly sent to your connected channels; however, rates need to be pushed manually. The platform is designed this way so that you can make rate changes without…

Updated 3 years ago by Soyini Matthews

Pushing rates to Booking.com

When pushing rates from Sympl to Booking.com there are a number of things that you should keep in mind. For example, Booking.com does not allow channel managers to update the currency of a property o…

Updated 3 years ago by kanza

Rate Types in Sympl

In order to optimize your business by ensuring you're using a rate structure that works for your rentals, it's important to know the rate types in Sympl. This article aims to provide you with all the…

Updated 3 years ago by Soyini Matthews

The Rates Multi-calendar

The Sympl rates multi-calendar offers a convenient place to view your default rate category and make changes either by dragging on the dates or using the add rate button to add rates to the rentals a…

Updated 3 years ago by Soyini Matthews

What is a Base Rate?

The base rate in Sympl is essentially a back-up rate for your rentals' gap periods when there are no rates assigned. This would ensure that a rate would still be pushed to the channel when the standa…

Updated 3 years ago by Soyini Matthews

What is a Dynamic Rate?

This rate type would allow you to set up a rate for your rental which automatically changes as your rental availability changes. This allows you to ensure you are always setting the optimal price for…

Updated 3 years ago by Soyini Matthews

What is a Rate Category?

This powerful feature would allow you to group multiple rate periods to be pushed to your connected channels and website. You can use rate categories to label rates and push different price-points. U…

Updated 3 years ago by Soyini Matthews

What is a Standard Rate?

To help in simplifying your rate structure, Sympl offers two types of rates you may use to manage your rental pricing.. Standard Rates. The first, and most common type, is the Standard Rate. A standa…

Updated 3 years ago by Soyini Matthews